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Customer Service| # | Results 1 - 12 of 22 Page 1 of 2 |
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| 1. | Basics Of How To Give A Winning Presentation The Basics of How to Plan, Write and Give a Winning Presentation - Be ready to anticipate the moment. Feel the goals and aspirations of your audience and make th... more info |
| 2. | Body Language (Set Of 2) PART 1: Some of your students may be bilingual and some may have taken a course in Spanish, Latin, or Japanese. But are any of them fluent in Kinesics? Kinesics i... more info |
| 3. | Body Language I Beyond Words Some of your students may be bilingual and some may have taken a course in Spanish, Latin, or Japanese. But are any of them fluent in Kinesics? Kinesics is the st... more info |
| 4. | Business Etiquette (The Basics Of) This program addresses the importance of business etiquette. It explains etiquette misconceptions and shows the correct manners for personal appearance, meeting a... more info |
| 5. | Commendable Customer Service Everyone talks about "customer service." What is it? As the frontline employee, the customer service representative is the most valuable and visible person to the... more info |
| 6. | Communicating With Customers On a first job, students suddenly find themselves "on the other side of the counter" dealing with customers who range from polite to puzzled, from indecisive to j... more info |
| 7. | Fifty Ways To Keep Your Customers DVD 50 Ways To Keep Your Customers with Dr. Paul Timm provides those hands-on, do-it-now techniques and skills that will keep customers happy and ensure that they kee... more info |
| 8. | How To Achieve Ultimate Success DVD This program presents a sound approach to help you reach the ultimate success. The program looks at the five building blocks to success. They include: perspective... more info |
| 9. | How To Handle Difficult People 1 DVD In part one, you'll learn how to overcome stressful personality conflicts, how to recognise the control we have over ourselves; how to develop better business re... more info |
| 10. | How To Handle Difficult People 2 DVD In part two, you'll learn the various types of difficult behaviour; discover the formula for changing attitudes and the ways to bring out the best in people.... more info |
| 11. | How To Handle Difficult People 3 DVD In the final program, you'll learn how to maintain composure when times get tough and you are under pressure. Also you'll discover the keys to communicating effec... more info |
| 12. | How To Make Winning Presentations DVD This program contains strategies for making presentations successful. It covers how to overcome nerves, how to look and act composed, key ideas on which to build ... more info |
