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Customer Service| # | Results 1 - 12 of 21 Page 1 of 2 |
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| 1. | Basics Of How To Give A Winning Presentation The Basics of How to Plan, Write and Give a Winning Presentation - Be ready to anticipate the moment. Feel the goals and aspirations of your audience and make th... more info |
| 2. | Body Language (Set Of 2) BODY LANGUAGE I: BEYOND WORDS - some of your students may be bilingual and some may have taken a course in Spanish, Latin, or Japanese. But are any of them fluent... more info |
| 3. | Business Etiquette (The Basics Of) This program addresses the importance of business etiquette. It explains etiquette misconceptions and shows the correct manners for personal appearance, meeting a... more info |
| 4. | Commendable Customer Service Everyone talks about "customer service." What is it? As the frontline employee, the customer service representative is the most valuable and visible person to the... more info |
| 5. | Communicating With Customers On a first job, students suddenly find themselves "on the other side of the counter" dealing with customers who range from polite to puzzled, from indecisive to j... more info |
| 6. | Communication Breakdown In this program we meet a 'Communication Repair Technician' who explains that he has the ability to fix two of the most common communication breakdown problems. T... more info |
| 7. | Customer Service Basics - Service With A Smile In this humorous video that is reminiscent of "The Office", join the employees of the fictitious Lucky Star Coffee Company as they learn about customer service. M... more info |
| 8. | Fifty Ways To Keep Your Customers 50 Ways To Keep Your Customers with Dr. Paul Timm provides those hands-on, do-it-now techniques and skills that will keep customers happy and ensure that they kee... more info |
| 9. | How To Achieve Ultimate Success This program presents a sound approach to help you reach the ultimate success. The program looks at the five building blocks to success. They include: perspective... more info |
| 10. | How To Make Winning Presentations DVD This program contains strategies for making presentations successful. It covers how to overcome nerves, how to look and act composed, key ideas on which to build ... more info |
| 11. | Its Your Call (Just A Call Away Series) Armed with a positive attitude and these practical skills, your people are guaranteed to have a healthy call rate without sacrificing your customer service care. ... more info |
| 12. | Just A Call Away (Set Of 6) This 6-set series guides you through useful steps for a successful customer service phone call and also covers all you need to know about how to deal with and lea... more info |
