Product Details

Title Attitude Is Everything (Just A Call Away Series) 
Synopsis Armed with a positive attitude and these practical skills, your people are guaranteed to have a healthy call rate without sacrificing your customer service care. Training points include using back on track questions, listening for clues, and how to overcome objections.
Product Code 88OBJAC2
Format DVD 
Duration 16 min. 
Year c1999 
Video Clip
Notes Our Bizniss Productions 
Purchase Please click here to view prices.
Related Titles Other available titles in this series:
The Really Angry Customer (Just A Call Away Series)
Its Your Call (Just A Call Away Series)
The Outbound Call (Just A Call Away Series)
Understanding Customer Diversity (Just A Call Away Series)
When You Cant Say Yes (Just A Call Away Series)

Complete Product Set:
Just A Call Away (Set Of 6)
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